Delivery Policy

  • at MaMaslap, we strive to ensure a seamless and satisfactory shopping experience for our valued buyers. Our Delivery Policy outlines the procedures and guidelines governing the shipment of your orders.

Order Processing Time :

    • Digital product Manual service will processing in 10am-23.59pm as working hours
    • Our team will begin to process order directly depending on queue, Order sometimes required verification code to acess.
    • Shipping product will begin processing order within 1-3 business days, This includes order verifications, quality check and pakaging.
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 Shipping Methods and Timeframes

– We offer several shipping options to accommodate your preferences and delivery needs.

– Standard Shipping: Estimated delivery within 5-7 business days.

– Expedited Shipping: Estimated delivery within 2-3 business days.

– International Shipping: Delivery times may vary depending on the destination country. Please refer to the checkout page for estimated delivery times.

– Please note that shipping timeframes are estimates and may be subject to unforeseen delays due to factors beyond our control, such as inclement weather or customs clearance procedures for international orders.

Shipping Costs

Shipping costs are calculated based on the shipping method selected, the weight of the package, and the destination address.

– We may offer promotions or discounts on shipping from time to time. Please refer to our website or promotional emails for any current offers.

Order Tracking

– Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status of your delivery.- Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status of your delivery.

Delivery Address

– Please ensure that the shipping address provided during checkout is accurate and complete. Any errors or omissions in the address may result in delays or delivery issues. – We are not responsible for any packages lost or delayed due to incorrect address information provided by the customer.

Shipping Restrictions

– We currently only ship to addresses within the United States. We apologize for any inconvenience this may cause to our international customers. – We are unable to deliver to P.O. boxes or APO/FPO addresses.


Order cancellations and Modifications

– Once an order has been placed, modifications or cancellations may not be possible. Please contact our customer service team as soon as possible if you need to make any changes to your order.


Shipping Damage or Loss

– In the rare event that your package is damaged or lost during transit, please contact us immediately. We will work with our shipping partners to resolve the issue and ensure that you receive a replacement or refund as soon as possible.


Contact us

– If you have any questions or concerns regarding our Delivery Policy or your order’s shipment, please don’t hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction. By placing an order with Beloved One, you agree to abide by the terms and conditions outlined in this Delivery Policy. We appreciate your trust in us and look forward to serving you with high-quality products and exceptional customer service.